MyGateway FAQs

Please view our list of frequently asked questions.
For assistance with registering or requesting services please call our help desk or send us a message

Frequently Asked Questions

Yes. Government services will incur a fee that may vary according to the type of service requested, the length of time, or the category of the service. Please visit the services page for information on fees.

No, except in the instance of a death certificate request.

Yes. Registration is currently available to all Bahamian citizens, 18 years old or older, regardless of where they reside

Yes. Registration is available only to foreign nationals, 18 years old or older, who are legally residing The Bahamas.

Once you have registered to access government services, you will only be required to submit documentation specific to the service request.

Yes. You can select the proxy feature to enable another MyGateway user to collect your document on your behalf.

The time will depend on the service requested and the island to which the documents must be delivered.

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MyGateway

Poinciana House North Building, First Floor 31A East Bay Street Nassau, The Bahamas

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+1 242 604 4357

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